
FREQUENTLY ASKED QUESTIONS
Can I return my Plush Color hair after I received it?
All sales are final. Plush Hair cannot be refunded or exchanged.
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I have not received my Plush Color hair, what should I do?
If has been over two weeks after placing your order, please visit our Contact Page and submit a message with your order number so that we can review your order.
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I received the wrong order, what should I do?
Please visit our Contact Page and submit a message with your order number so that we can correct the error.
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I am outside of the US, can I order Plush Color?
Not yet but coming soon.
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What type of hair is Plush Color?
Plush Color is 100% Virgin Indian Hair.
How long does Plush Color hair last?
With proper care, Plush Color hair can last 10 to 12 months. Could last up to 2 years if Dry Shampoo is heavily used.
Can I use heat on Plush Color hair?
Plush Color hair can be straightened and smoothed with heat. However, overtime use may loosen the curl pattern a bit.
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Can I re-dye Plush Color myself?
You can re-dye Plush Color hair. However, we recommend refrain from bleaching the hair as not to greatly compromise the hair’s integrity.
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Can I wash Plush Color hair?
You can wash Plush Color hair but like any other dyed hair, color will slightly bleed.
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What does Top, Middle, Bottom bundle mean?
For the best color effect and perfect ombre look, the placement of each bundle matters. At Plush Color, each bundles has a unique color blend to make sure your ombre look falls perfectly.